Metropolitan Your Movers Definitions Bill of Lading: The original document that lists the services, actual charges, and dates of the move and the receipt for the customer’s belongings. Binding Estimate:  The mover provides a flat rate prior to move. The rate remains the same regardless of the move length. Carrier: The moving company you are working with. Department of Transportation: The federal agency responsible for the regulation of the transportation industry. Estimate:  A non-binding estimate on the cost of move and services. En Route: Moved items in the process of being delivered. Gross Weight: Weight of the truck after shipment has been loaded. Hauler: The truck operator who actually does the moving of the goods. Household Goods: Personal items that are used in the home. Interstate Move: A move to a different address in another state than the original address. Intrastate Move: A move within the state of the original address. Inventory: A list of all items included in the move and their condition. Local Move: A move within a specific geographic region such as a town or district. Customer Service Moving Kit: A moving package containing all the essential items needed to move. Net Weight: The actual weight of the shipment. Operating Authority: A certificate issued by the state of federal government giving clearance to move  household goods from state to state. Origin: The original address the shipment is being moved from. Overcharge Claim: Filed by the customer regarding transportation services. Packed by Carrier: Household items packed by Metropolitan movers. Packed by Owner: Household items packed by the customer. Rate: The applicable charges to the shipment and services. Storage: Safekeeping of goods in a warehouse. Tare Weight: Weight of the moving truck prior to loading that includes all the moving tools to be used. Tariff: A published list of the rules, rates, and charges for the transportation of goods.  The document Metropolitan movers uses to calculate the total cost of move and services. Transit Time: Time it takes to move your items from the original to new address. Warehouse: Building for the storage of household goods and moving equipment Service division of Metropolitan Warehouse & Delivery Generally recommended Tips You are the best judge of your stuff and packing. But as the word of the mouth, these can or may help. You Call 1-800-300-7417 Its Simple 1 2 3 Go Its Simple